Terms & Conditions

These Terms & Conditions apply to the use of the Habit Daily Life website and all services offered by HDL LLP. By accessing the website, booking a consultation, purchasing a coaching plan, or using the services, you agree to these Terms.

1. Business Details

• Legal name: HDL LLP
• Brand name: Habit Daily Life
• Address: Palode, Pacha P.O.
• Email: contact.habitdaily@gmail.com
• Phone / WhatsApp: 7401010117

2. Services

Habit Daily Life provides online fitness, wellness, habit-building, and coaching services. These may include one-to-one coaching, group coaching, consultation sessions, monthly and fixed-duration plans, personalized workout, habit, and lifestyle guidance, and ongoing support through digital communication channels. Services may be updated, modified, paused, or discontinued at any time with reasonable notice where applicable.

3. Eligibility

By using the services, you confirm that you are 18 years of age or older, or are below 18 and using the service with the consent and supervision of a parent or legal guardian. You also confirm that the information you provide is true, accurate, and complete, and that a qualified medical professional has been consulted before starting any exercise, nutrition, or wellness program if there is any medical condition, injury, pregnancy, or other health concern.

4. Consultation and Onboarding

The consultation fee is non-refundable once booked. Consultation and onboarding may include an initial assessment and lifestyle review, goal discussion, habit or training plan creation, communication and check-in structure setup, and program delivery and access. Once onboarding has begun, service delivery is considered initiated.

5. Client Responsibilities

You agree to attend sessions on time, provide accurate information about health, lifestyle, and goals, inform Habit promptly about injuries, discomfort, or medical changes, follow the guidance shared to the best of your ability, use the service respectfully and professionally, and not copy, resell, distribute, or misuse Habit materials without written permission.

6. Scheduling, Rescheduling & Attendance

Clients must give at least 12 hours' notice for rescheduling a session. Late cancellations or no-shows will be treated as completed sessions and deducted from the package. If Habit cancels a session, a rescheduled session will be provided as soon as reasonably possible.

7. Program Validity, Session Transfer & Pause

Each package includes a set number of sessions. Sessions may be paused for genuine reasons — travel, work, health, or family — with prior communication. Sessions may also be transferred to another person with Habit's approval, provided the new person completes a basic consultation. If a client remains inactive for an extended period without communication, the package may be marked inactive and remaining sessions may be treated as expired after reasonable contact attempts.

8. Pain-Aware Coaching & Medical Disclaimer

Habit Daily Life provides coaching that is pain-aware and movement-focused. We work to improve movement quality, strengthen supporting muscles, and guide clients through safer progressions. Habit does not diagnose medical conditions, treat acute injuries, or replace physiotherapists, orthopaedic doctors, or other medical professionals. If you have a recent injury, surgery, or severe unexplained pain, consult a qualified doctor or physiotherapist first and share their guidance with us. Habit coaching is designed to work alongside medical care, not replace it.

9. Intellectual Property

All coaching frameworks, routines, documents, templates, and written materials shared by Habit Daily Life remain the intellectual property of HDL LLP unless otherwise stated. These materials may be used only for personal use in your own coaching journey and may not be copied, published, resold, or repurposed without written permission.

10. Results & Limitation of Liability

Habit aims to provide high-quality guidance but does not guarantee specific outcomes. Results may vary depending on consistency, sleep, nutrition, stress, lifestyle, medical condition, and adherence to the plan. To the fullest extent permitted by law, HDL LLP shall not be liable for indirect, incidental, or consequential damages arising from the use of the services.

11. Termination

Access to services may be suspended or terminated if a client misuses the service, behaves abusively, has overdue payment, repeatedly violates service rules, or if Habit is unable to continue for operational or safety reasons.

12. Governing Law

These Terms shall be governed by the laws applicable in India. Any disputes shall be subject to the jurisdiction decided by HDL LLP in relation to its registered business operations.

13. Contact

Refund & Cancellation Policy

This policy explains how Habit Daily Life handles cancellations, rescheduling, and refunds for services purchased through HDL LLP.

1. Consultation Fee

The consultation fee is non-refundable once booked.

2. General Refund Principle

Refunds are not automatically available after services have started. Refund eligibility depends on the stage of service delivery, how many sessions have already been completed, and how much work — including assessment, planning, and communication — has already been done.

3. Before Onboarding Starts

If you pay for a package and choose not to continue before onboarding begins, a refund may be considered after deducting any applicable administrative or processing costs, depending on whether any early preparation work was already done.

4. After Onboarding Starts

Once onboarding has started — after consultation, assessments, plan creation, or communication setup — service delivery is considered active. If you choose not to continue, refund eligibility will depend on the unused portion of the service. Sessions already used and work already delivered will not be refunded. Any remaining value may be partially refunded or converted to credit at Habit's discretion.

5. Refund Amount

Where a refund is approved, the amount will be calculated based on the remaining unused value of the package, with the value of completed sessions and services already rendered deducted.

6. Medical Exceptions

Medical exceptions are allowed and reviewed case by case. If you cannot continue due to medical reasons, Habit may consider pausing the plan, extending validity, rescheduling sessions, or offering a partial refund based on unused value.

7. Rescheduling

Clients must request rescheduling at least 12 hours before the scheduled session. Late cancellations — less than 12 hours' notice — are treated as no-shows.

8. No-Show Policy

If you do not attend a scheduled session, the session will be marked as completed and the slot will be considered used. No refund or extra credit will be issued for no-shows unless Habit decides otherwise in rare, exceptional cases.

9. Coach Cancellation

If Habit cancels a session, you will be given a rescheduled session as soon as possible. If rescheduling is not possible within a reasonable time, Habit may offer an alternative or session credit.

10. Group Plans

Group sessions are generally monthly-based and follow the validity and structure communicated at the time of purchase. Once the group period has started, refunds will be considered only based on the unused portion of the service and the stage of participation.

11. Processing Time

Approved refunds will be processed within 5 to 7 business days via the same or a suitable payment method.

12. Final Decision

All refund requests are reviewed individually. The final decision regarding refund eligibility, amount, and method remains with Habit Daily Life / HDL LLP.

Contact for Refund Requests

Privacy Policy

Habit Daily Life, operated by HDL LLP, respects your privacy and is committed to protecting the personal information you share with us.

1. Information Collected

Information that may be collected includes your name, phone number, email address, age or date of birth, gender if shared, health or fitness-related information you choose to share, fitness history, goals, and preferences, payment-related information through secure payment gateways, and communication records such as messages, forms, and feedback.

2. How Information Is Used

Information may be used to provide coaching and wellness services, create and adjust personalized plans, communicate about sessions, updates, and support, process payments and refunds, improve services and client experience, and comply with legal and operational requirements.

3. Sharing of Information

Habit Daily Life does not sell personal information. Information may be shared only when necessary with payment providers and gateways, communication platforms used for service delivery, service tools used to deliver coaching, and legal or regulatory authorities if required by law.

4. Data Security

Reasonable steps are taken to protect the information shared. However, no digital system is completely secure and absolute security cannot be guaranteed. You are responsible for providing accurate information, keeping your communication channels secure, and informing Habit if any details change.

5. Data Retention

Information may be retained for as long as necessary to deliver services, maintain records, resolve disputes, and comply with legal obligations.

6. Your Rights

You may request access to your personal information, correction of inaccurate information, deletion of certain data subject to legal limits, and clarification on how data is being used. Reasonable efforts will be made to respond within a practical timeframe.

7. Contact